The Registration Desk can be found directly at the main entrance to World Forum. The desk attendants can help you with:
- Ticket registration and badge distribution
- At-the-door tickets (if available)
- Festival booklets
- Festival programs
- Emptying your bank account
- Questions or complaints
- Lost & found items
All visitors must validate their tickets at the Registration Desk before they are allowed to enter the rest of the festival. After validation you will be provided with your official Anime 2017 visitor's badge, our festival booklet and a sheet containing the festival program. You are required to wear the badge, printed side out, clearly visible on the left side of your chest.
At the Registration Desk you can buy at-the-door tickets (if available). You can pay using cash or your bank debit card with PIN / Maestro. We charge € 0,50 for PIN / Maestro transactions of less than € 10,-. You can even withdraw cash using your PIN / Maestro debit card provided we have sufficient funds available and you are willing to pay a fee of € 1,- to cover our transaction costs.
The pickup and sales of merchandise items and the sales of tickets for special events like the Sake Tasting and Whisky Tasting occurs at the Information desk, which you can find a little further inside, in front of the central staircase.
The Registration Desk is open from Friday 13:00 until Sunday 18:00, i.e. non-stop, 24 hours a day during the whole festival.
During peak times there will be a separate register open for quick service to guests, staff and handicapped visitors. There will also be special self-check in registers for visitors who have their ticket bought in advance and printed out. Please make sure the barcode is printed correctly, so our scanners can do their job quickly. It is not possible to scan the barcode from your phone, so if you do not have the printed version with you, you will have to line up for the manned registration desk.
The usual rules apply.
To the right of the main entrance as you enter World Forum.
Friday 13:00 - 24:00.
Saturday 0:00 - 24:00.
Sunday 0:00 - 18:00.